Frequently Asked Questions

Is your company a member of the Better Business Bureau? Factory Appliance Service Team / Fast Air is a fully accredited member of the Better Business Bureau.  with an “A” rating. Are you a local Service Company? Yes, Factory Appliance Service Team / Fast Air, is a local company focusing our efforts on our neighbors in St. Lucie and Martin Counties.  Because we believe local means responsible. What are your hours? Factory Appliance Service Team / Fast Air is available 24/7.  Call us at 772-370-9726. Do you have same day appointments? Yes! Factory Appliance Service Team / Fast Air offers same day appointments with no extra charge. Do you offer any discounts? Yes, Factory Appliance Service Team / Fast Air, offers discounts and coupons.  We only use top quality replacement parts. Do I have to have a service contract? NO! We believe prompt reasonable and economical service for our customers is the way to go!  All repair costs are quoted prior to any work being done.  You are in charge! Do you subcontract your technicians? Factory Appliance Service Team / Fast Air does not use subcontractors.  All technicians are employed by us. Are you Licensed and Insured? Yes Factory Appliance Service Team / Fast Air is fully licensed and insured in the state of Florida.